How much does a cleaning cost?
Every home is different, so we quote each job individually with flat-rate pricing: the price we quote is the price you pay. Tell us the size of the home (bedrooms, bathrooms and approximate square footage), the type of cleaning and how often you would like it, and we will send a clear price before anything is booked. If you have a written quote from another company, we will beat or match it.
Are you licensed and insured?
Yes. Shine & Clean is licensed and insured, and we are Google Guaranteed, which means Google has verified our business and backs jobs booked through Google with its guarantee. You are covered, and so is your home.
Do I need to provide cleaning supplies?
No. We bring all cleaning products, cloths, mops and vacuum. If you prefer a specific product for a surface in your home, leave it out and we are happy to use it.
Who will be cleaning my home?
Shine & Clean is locally owned and operated. Elisabet, the owner, does the cleaning herself, which is why the results are consistent from visit to visit and why so many of our clients stay with us for years.
Do you offer weekly, bi-weekly or monthly plans?
Yes, and most of our clients are on one. Recurring plans get a discounted flat rate and the same cleaner every visit. There are no contracts; you can pause, skip or change the frequency any time.
Do I need to be home during the cleaning?
That is up to you. Many clients provide a key, lockbox code or let us in and go about their day. Others prefer to be home. Either way works.
How do I pay?
We currently accept cash and Zelle, paid after the job is done and you are happy with the result.
Which areas do you serve?
We are based in Long Beach and serve the South Bay and Orange County, including Lakewood, Carson, Torrance, Redondo Beach, Seal Beach, Huntington Beach, Costa Mesa, Newport Beach, Irvine, Santa Ana, Garden Grove and Anaheim. If you are nearby but not on the list, ask: we can usually make it work.
Can you come today or after hours?
Yes. We are open 24/7 for emergency and last-minute cleanings. Call us and we will do our best to fit you in the same day, including evenings and weekends.
Do you speak Spanish?
Yes. We are happy to communicate in English or Spanish. Hablamos español.
What if I am not happy with the cleaning?
Tell us within 24 hours and we will come back and fix anything that was missed, at no charge. We would rather make it right than lose a client.
